The Owners Concept- food and beverage industry

Did you ever have that problem as a manager when your team is acting like they do not care about your location and how they do their job? Well, we have the solution for this- the owners concept! For a lot of managers and owners it is hard to give their power away but theContinue reading “The Owners Concept- food and beverage industry”

The Case Against Shift Drinking

And by that I mean drinking during working hours. I am not against drinking a glass or a shot of something after hours. The cheap a*s managers and owners that will demand money from their employees for food, coffee or even a glass of wine, they are just the lowest type of people and iContinue reading “The Case Against Shift Drinking”

9 Things you need to know before becoming a bartender

1. You ain’t gonna start in the front Unfortunately this is the reality for most places. You have to work your way through from bottom to top. And no worries you will do the same to the new employees.  Be prepared to clean all the counters, restock the bar, and have all the crappy shifts.Continue reading “9 Things you need to know before becoming a bartender”

Inventory- generalities

Everybody does it in one way or another, although some do it for the wrong reasons.  I do think that having this process in your location is important but you shouldn’t do it because you want to see if your employees are stealing from you. There will be losses and they should not be blamedContinue reading “Inventory- generalities”

About NIO cocktails

A relatively new concept: already made cocktails straight at your home. No fuss no mess. It is an interesting concept and it is something that you should try. NIO is one of the companies that are making them but not the only one.  As a professional bartender and mixologist I will always prefer the freshContinue reading “About NIO cocktails”

Is the customer always right?

Hell no! We know it, they know it, people around them know it! Everybody knows it! There are reasons why we use this saying and we get taught this in the customer service oriented jobs and the consequence is a lot of entitled bitches.  We are told that the customers are making our business, whichContinue reading “Is the customer always right?”

How to deal with complaints

Food and beverage industry. First of all do not take it personally. People that are complaining in this industry, our guests, are usually not working in this environment and they do not understand that a waiter is not making the food that they just order. I had a lot of people being dickheads with meContinue reading “How to deal with complaints”

Build your perfect Bartender resume

4 Tips to build a perfect resume First a personal opinion is not to use a CV builder, rather make it your own and if you really want to use one, make sure it looks good. The logo of the resume builder should not be bigger than your own name, because people want to hireContinue reading “Build your perfect Bartender resume”

How to benefit from the Corona crisis

Yes, you can benefit from this crisis. Creativity is the limit and with a “will do” mindset you will be unstoppable.  In my recent trip to Germany I saw a difference in how they manage their businesses in comparison to The Netherlands.  There were some regulations in The Netherlands on what a bar, restaurant, cafeContinue reading “How to benefit from the Corona crisis”