Well this will never happen, because for some God damn reason our bosses will find the tiniest thing not to be happy with us. But this is normal, if you have a manager that has to raise the location to the owners usually unreachable standards and if you have an owner as supervisors you willContinue reading “Happy boss- Happy life”
Category Archives: Location management
Inventory- generalities
Everybody does it in one way or another, although some do it for the wrong reasons. I do think that having this process in your location is important but you shouldn’t do it because you want to see if your employees are stealing from you. There will be losses and they should not be blamedContinue reading “Inventory- generalities”
The Case Against Shift Drinking
And by that I mean drinking during working hours. I am not against drinking a glass or a shot of something after hours. The cheap a*s managers and owners that will demand money from their employees for food, coffee or even a glass of wine, they are just the lowest type of people and iContinue reading “The Case Against Shift Drinking”
The Owners Concept- food and beverage industry
Did you ever have that problem as a manager when your team is acting like they do not care about your location and how they do their job? Well, we have the solution for this- the owners concept! For a lot of managers and owners it is hard to give their power away but theContinue reading “The Owners Concept- food and beverage industry”
How to deal with complaints
Food and beverage industry. First of all do not take it personally. People that are complaining in this industry, our guests, are usually not working in this environment and they do not understand that a waiter is not making the food that they just order. I had a lot of people being dickheads with meContinue reading “How to deal with complaints”
Is the customer always right?
Hell no! We know it, they know it, people around them know it! Everybody knows it! There are reasons why we use this saying and we get taught this in the customer service oriented jobs and the consequence is a lot of entitled bitches. We are told that the customers are making our business, whichContinue reading “Is the customer always right?”
Make more money with your location
11 tips on how to increase your profits. 1. Digital presence & online marketing strategy You want to be present everywhere and you want people to know about the awesome place that you have and this has to be easy for them to find! Having an online presence can bring you a lot more profit justContinue reading “Make more money with your location”
Inventory tips- how to
As any “ trained” manager would say: “It is not that hard, just count”, and they couldn’t be more wrong! We put together some generalities on how to actually train and make an inventory system and you can find it here. One more thing that we should add there is how important is to trainContinue reading “Inventory tips- how to”
Trends in the food and beverage industry
Less meat more plant- base This might be something that a lot of you will not want to hear, but this is a trend, a lot of restaurants are cutting down on “the meat”. Some are doing it to cut on costs, some are doing it because of society. The pressure from new generations toContinue reading “Trends in the food and beverage industry”
Partnerships- Food suppliers
Because of how the world is changing and the way we live, of course, my advice is not to go with the biggest supplier out there. You can read here more about the food and beverage industry and what trends are paving the future. So what about how we get our food suppliers? Do weContinue reading “Partnerships- Food suppliers”