Extra partnerships for your location

Extra partnerships equals extra money Now this might not work for every particular location but all locations and establishments can have something extra to make some money.  You can use your actual location, the walls of your establishment too can make some money.  Now let’s see how we can make that happen. 1. Make aContinue reading “Extra partnerships for your location”

Make more money with your location

11 tips on how to increase your profits. 1. Digital presence & online marketing strategy  You want to be present everywhere and you want people to know about the awesome place that you have and this has to be easy for them to find! Having an online presence can bring you a lot more profit justContinue reading “Make more money with your location”

The Future of Hospitality

This is an interesting subject that needs more attention. This week I attended the “future of tourism and hospitality” conference and I am here to share with you what we discussed.  There were a lot of keynote speakers and it was an amazing experience. Let’s start with what I learned and let’s see what theContinue reading “The Future of Hospitality”

Inventory tips- how to

As any “ trained” manager would say: “It is not that hard, just count”, and they couldn’t be more wrong!  We put together some generalities on how to actually train and make an inventory system and you can find it here.  One more thing that we should add there is how important is to trainContinue reading “Inventory tips- how to”

Food vision- Why and How to make one

In my vision we have 3 pillars Sustainability, Social impact and Health . Why and what to do with a “Food vision”? The what is simple: advertise. Make your message clear, and the steps that you are taking even clearer. This will attract different guests that are not aware of your restaurant and just addContinue reading “Food vision- Why and How to make one”

The Owners Concept- food and beverage industry

Did you ever have that problem as a manager when your team is acting like they do not care about your location and how they do their job? Well, we have the solution for this- the owners concept! For a lot of managers and owners it is hard to give their power away but theContinue reading “The Owners Concept- food and beverage industry”

The Case Against Shift Drinking

And by that I mean drinking during working hours. I am not against drinking a glass or a shot of something after hours. The cheap a*s managers and owners that will demand money from their employees for food, coffee or even a glass of wine, they are just the lowest type of people and iContinue reading “The Case Against Shift Drinking”

Inventory- generalities

Everybody does it in one way or another, although some do it for the wrong reasons.  I do think that having this process in your location is important but you shouldn’t do it because you want to see if your employees are stealing from you. There will be losses and they should not be blamedContinue reading “Inventory- generalities”

Is the customer always right?

Hell no! We know it, they know it, people around them know it! Everybody knows it! There are reasons why we use this saying and we get taught this in the customer service oriented jobs and the consequence is a lot of entitled bitches.  We are told that the customers are making our business, whichContinue reading “Is the customer always right?”

How to deal with complaints

Food and beverage industry. First of all do not take it personally. People that are complaining in this industry, our guests, are usually not working in this environment and they do not understand that a waiter is not making the food that they just order. I had a lot of people being dickheads with meContinue reading “How to deal with complaints”